Geek Hotline - Geeks on Wheels

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Geek Hotline

The Geek Hotline provides a whole year of expert technical support with priority telephone access to Geeks on Wheels senior technical support staff. The Geek Hotline allows you to have a Geek at your fingertips 10 hours a day, five days a week. You can even get support on Saturdays!

At Geeks on Wheels, we understand that the key to increased productivity is through utilising digital devices. That’s why it can be frustrating when problems occur. For each Geek Hotline Home Membership, we can help with email issuesprinting dilemmasconnection problems, and most computer issues by securely accessing your PC. When you need immediate tech help Geeks on Wheels is just a call away.

Whether you are a home or business computer user, we have options to suit you.

Click on an option below to find out more:

GHL For BusinessGHL For Home

Geek Hotline – Pricing

Our Hotline offers a range of affordable services:

  • FREE online chat support for straight forward problems. (not yet available in all areas)
  • An $85.00 (incl. G.S.T.) per call, phone-based service*
  • A $189.00 (incl. G.S.T.) annual subscription to our phone-based service*

* Subject to our fair use policy

Your Remote and Over the Phone IT Department

By becoming a Geek Hotline member you will receive expert technical assistance both over the phone, and where required, through secure access support. Our friendly experts are New Zealand based and ready to take your phone call!

Meet Some of The Geek Hotline Team

About Will

Will is one of our local Wellington Geeks but originally hails from the sunny shores of Napier. He studied at UCOL in Palmerston North and worked as an intern at Broadway Radiology. Will’s biggest strength is understanding all the parts and pieces of computers (the hardware) and keeping up with the latest technology news. When he’s not cooking up a storm in the kitchen or burning off some energy with his favourite sports, he is learning languages. Will just so happens to be fluent in New Zealand sign language and is currently learning Mandarin to broaden his knowledge of other cultures.

Will describes himself as funny, focused and loyal, which we can’t help but agree with. He became a Geek because working in IT and being out and about on the road was a perfect combination of interests and skills. He did mention, however, that being an astronaut was the first goal in life, but a Geek car would suit him just right. One of Will’s favourite holiday memories was going to the USA and experiencing their gigantic food portions and taking a spin on all the theme park rides. We just hope it wasn’t at the same time.

Will is your go-to guy for all your technology needs, making those tricky computer problems a piece of cake to understand.

What our customers say about Will

Will was very professional. He solved my computer and backup problems easily. He has a friendly manner which made it easy for me to understand his computer solutions. Thanks, Cheryl Wellington

Will did a great job for us. On-time, friendly, fixed the pressing technology problems we had and provided useful suggestions for the other issues we were wondering about. Catherine and Glenn Wellington

‘Will’ came over and quickly and brilliantly sorted my PC issues. He showed me a number of highly useful tips that will make my future journeys through the Win 10 landscape that much better. Anyone who’s sent Will by ‘Geeks’ will be more than happy with his service, rest assured. Thank you, Geeks, and thank you, Will. Bill Wellington

About Ant

Ant is one of our local Wellington Geeks but he grew up in Christchurch, surrounded by a large family, with 8 nephews and nieces. He is passionate about producing electronic music and loves to perform at music events, concerts and festivals. He also enjoys a bit of swimming, sports and spending quality time with his family.

Ant has enjoyed working with technology from a young age which led him to a career working in tech support and a degree in Sonic Arts, specializing in software-based composition. He mentions that he became a geek because he wanted a job where we could help others with their technology to make life easier and so that they could unlock the full potential of their computers.

What our customers say about Ant

Ant was wonderful setting up my new PC! very efficient and friendly and would definitely recommend Geeks to everyone I know that may require IT service.

Ant was very professional and pleasant to work with – was very helpful and informative and knowledgeable. He was very thorough in carrying out the customer’s requests of “To-Dos” both onsite and in the workshop. His professional and pleasant manner made the experience of the PC changeover stress-free! Thank you very much, Ant

Appreciating the skills and expertise Ant brought to the job. Thank you!