A one-off service for when you have an issue that needs professional attention. One of our senior technical support staff will get in contact with you to help out with problems such as email issues, Microsoft Word assistance, browser troubles and more. With an over 80% success rate, our technicians are more than happy to help fix troublesome technical issues.
Terms and Conditions as follows
- $85 (incl GST) for the first 30 mins of phone / remote support
- Over 30 mins and the support call will be charged the same as a normal onsite visit ie
- Minimum one hour charge of $145 (inc GST)
- Per 15 mins intervals at $36.25 (inc GST) over and above the hour